{"id":866,"date":"2026-07-16T12:45:48","date_gmt":"2026-07-16T04:45:48","guid":{"rendered":"https:\/\/www.koe-lighting.com\/?page_id=866"},"modified":"2026-07-16T12:45:49","modified_gmt":"2026-07-16T04:45:49","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.koe-lighting.com\/cn\/terms-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

Last Updated:<\/strong>\u00a0July 16, 2026<\/b><\/p>\n\n\n\n

1. Introduction<\/h2>\n\n\n\n

Welcome to KOE Lighting Ltd. (www.koe-lighting.com). These Terms and Conditions govern your access to our website and the purchase of our LED lighting products. By using our website or placing orders, you agree to be bound by these terms.
Please read these terms carefully before proceeding. If you do not agree, please refrain from using our website or services.<\/p>\n\n\n\n

About Us<\/h2>\n\n\n\n

KOE Lighting Ltd. is a China-based LED lighting manufacturer established in 2001, specializing in the design, development, and production of professional indoor lighting solutions. Our product portfolio includes Downlights, Grille Lights, Track Lighting, Pendant Lights, Rings & Modules, and customized systems for commercial, residential, hospitality, and retail applications. Our 20,000m\u00b2 manufacturing facility in Guangzhou operates ISO9001 and ISO14001 certified quality and environmental management systems, with 2 in-house international laboratories and over 50 patents. We serve customers in 50+ countries worldwide.<\/p>\n\n\n\n

2. Definitions<\/h2>\n\n\n\n

In these Terms and Conditions:
\u2022 “We”, “Us”, or “Our” refers to KOE Lighting Ltd.
\u2022 “You”, “Your”, or “Customer” refers to the individual or entity using our website or purchasing our products.
\u2022 “Website” refers to www.koe-lighting.com.
\u2022 “Products” refers to all LED lighting products offered for sale on our website.
\u2022 “Order” refers to any purchase request submitted through our website.
\u2022 “B2B” refers to business-to-business transactions, which are our primary focus.<\/p>\n\n\n\n

3. Products and Specifications<\/h2>\n\n\n\n

3.1 Product Information
We make every effort to ensure product descriptions, specifications, and images are accurate. However, we do not warrant that all content is complete, error-free, or current.<\/p>\n\n\n\n

3.2 Specifications
Product specifications\u2014including wattage, color temperature, dimensions, and lumens\u2014are subject to change without prior notice due to product improvements, manufacturing updates, or regulatory requirements.<\/p>\n\n\n\n

3.3 Samples
Samples are available upon request. Sample costs, shipping fees, and terms will be communicated separately. Sample orders are processed as non-returnable unless otherwise agreed in writing.<\/p>\n\n\n\n

4. Ordering and Pricing<\/h2>\n\n\n\n

4.1 Order Placement
All orders placed through our website constitute an offer to purchase. We reserve the right to accept, modify, or decline any order at our sole discretion.<\/p>\n\n\n\n

4.2 Pricing
\u2022 All prices are quoted in USD unless otherwise stated.
\u2022 Prices are subject to change without prior notice.
\u2022 Bulk order pricing (MOQ applicable) is available upon request.<\/p>\n\n\n\n

4.3 Minimum Order Quantity (MOQ)
MOQ requirements vary by product. Specific MOQ details are provided on individual product pages or upon inquiry.<\/p>\n\n\n\n

4.4 Quotations
Written quotations are valid for 7 days from the date of issue, unless otherwise stated in the quotation.<\/p>\n\n\n\n

5. Payment Terms<\/h2>\n\n\n\n

5.1 Payment Methods
We accept:
\u2022 Bank Transfer (T\/T)
\u2022 PayPal
\u2022 Credit Card (via PayPal or Stripe)
\u2022 Other methods as agreed in writing<\/p>\n\n\n\n

5.2 Standard Payment Terms
\u2022 First-time customers: 100% T\/T in advance before shipment.
\u2022 Established customers: Payment terms may be negotiated (e.g., 30% deposit, 70% balance before shipment).
\u2022 Custom\/ODM\/OEM orders: Typically require a 50% deposit before production and 50% balance before shipment.What is covered:<\/p>\n\n\n\n

5.3 Late Payments
Late payments may incur interest charges at the rate specified on the invoice or as permitted by applicable law.<\/p>\n\n\n\n

6. Title and Risk of Loss<\/h2>\n\n\n\n

Title and risk of loss transfer to you upon delivery of goods to the carrier. We recommend inspecting all shipments immediately upon receipt. For detailed shipping terms, please refer to our Shipping Policy.<\/p>\n\n\n\n

7. Intellectual Property<\/h2>\n\n\n\n

7.1 Ownership
All content on this website\u2014including text, images, logos, product designs, graphics, and software\u2014is the exclusive property of KOE Lighting Ltd. and is protected by copyright, trademark, and other intellectual property laws.<\/p>\n\n\n\n

7.2 Restrictions
You may not:
\u2022 Copy, reproduce, distribute, or modify any content without our prior written consent.
\u2022 Use our trademarks, logos, or trade names without authorization.
\u2022 Reverse engineer, decompile, or disassemble any of our products.<\/p>\n\n\n\n

7.3 ODM\/OEM
Any proprietary designs, drawings, or specifications shared with us for ODM\/OEM purposes remain the property of the customer. Confidentiality obligations are outlined in Section 8.<\/p>\n\n\n\n

8. Confidentiality<\/h2>\n\n\n\n

8.1 Obligation
Both parties agree to maintain the confidentiality of proprietary or confidential information disclosed during the business relationship, including but not limited to:
\u2022 Product designs and specifications.
\u2022 Pricing and commercial terms.
\u2022 Customer lists and contacts.
\u2022 Business strategies and plans.<\/p>\n\n\n\n

8.2 Exceptions
Confidentiality obligations do not apply to information that:
\u2022 Is or becomes publicly available.
\u2022 Was already known to the receiving party without obligation of confidentiality.
\u2022 Is independently developed by the receiving party.
\u2022 Is required to be disclosed by law.<\/p>\n\n\n\n

9. Warranty<\/h2>\n\n\n\n

9.1 General Warranty
Our products are covered by a standard warranty against manufacturing defects. Detailed warranty terms\u2014including coverage, exclusions, and claim procedures\u2014are provided in our Refund and Returns Policy.<\/p>\n\n\n\n

9.2 Disclaimer
Except as expressly stated in our Refund and Returns Policy, we make no other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.<\/p>\n\n\n\n

10. Limitation of Liability<\/h2>\n\n\n\n

10.1 Maximum Liability
To the maximum extent permitted by law, our total liability arising out of or related to these Terms or the Products shall not exceed the total purchase price paid by you for the specific Products that are the subject of the claim.<\/p>\n\n\n\n

10.2 Exclusions
We shall not be liable for:
\u2022 Any indirect, incidental, special, consequential, or punitive damages.
\u2022 Loss of profits, revenue, or business opportunities.
\u2022 Damage to property or personal injury arising from improper installation, handling, or use of Products.<\/p>\n\n\n\n

10.3 Force Majeure
We are not liable for any failure to perform our obligations due to events beyond our reasonable control, including but not limited to:
\u2022 Natural disasters, fires, floods, or earthquakes.
\u2022 War, terrorism, or civil unrest.
\u2022 Government actions, embargoes, or trade restrictions.
\u2022 Supplier shortages or manufacturing delays.
\u2022 Pandemics or public health emergencies.<\/p>\n\n\n\n

11. Limitation of Time<\/h2>\n\n\n\n

Any claim or legal action arising out of or relating to these Terms must be commenced within\u00a0six months<\/strong>\u00a0after the cause of action arises, or it is permanently barred.<\/p>\n\n\n\n

12. Governing Law and Dispute Resolution<\/h2>\n\n\n\n

12.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.<\/p>\n\n\n\n

12.2 Dispute Resolution
Any dispute arising from these Terms or your use of our website shall first be attempted to be resolved through friendly negotiation between the parties.
If negotiation fails, disputes shall be submitted to the courts of Guangzhou, Guangdong Province, China, for resolution.<\/p>\n\n\n\n

12.3 Arbitration
For international B2B transactions, disputes may be resolved through arbitration under the rules of the International Chamber of Commerce (ICC), with arbitration to be conducted in Hong Kong or Singapore, as mutually agreed by the parties.<\/p>\n\n\n\n

13. Policy Hierarchy<\/h2>\n\n\n\n

These Terms and Conditions are supplemented by the following policies, which are incorporated herein by reference:
\u2022 Privacy Policy: Governs the collection and processing of personal data.
\u2022 Refund and Returns Policy: Details return eligibility, refund procedures, and warranty claims.
\u2022 Shipping Policy: Details shipping methods, delivery times, costs, and customs procedures.
In the event of any conflict between these Terms and any supplemental policy, these Terms shall prevail. For detailed operational procedures, please refer to the respective supplemental policies.<\/p>\n\n\n\n

14. Modifications to Terms<\/h2>\n\n\n\n

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting to our website. Your continued use of our website and services constitutes acceptance of the updated terms.
We encourage you to review these Terms periodically.<\/p>\n\n\n\n

15. Severability<\/h2>\n\n\n\n

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.<\/p>\n\n\n\n

16. Waiver<\/h2>\n\n\n\n

Any failure or delay by us to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.<\/p>\n\n\n\n

17. Entire Agreement<\/h2>\n\n\n\n

These Terms and Conditions, together with our Privacy Policy, Refund and Returns Policy, and Shipping Policy, constitute the entire agreement between you and KOE Lighting Ltd. regarding your use of our website and purchase of Products.<\/p>\n\n\n\n

18. Contact Information<\/h2>\n\n\n\n

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Email: koe@koe-lighting.com
Phone: 86-20-81495509
Address: No. 25, Hejing Rd., Dongsha, Liwan District, Guangzhou, China<\/p>","protected":false},"excerpt":{"rendered":"

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